COVID-19 (Coronavirus) Update

Hello everyone,

Further to the Prime Ministers announcement on Monday 23rd March 2020, we will now with immediate effect postpone all non-essential works until further notice, we will be contacting all of our scheduled jobs in the next 3 weeks to cancel the appointment and suggest rearranging when restrictions are lifted.

We have not taken this decision lightly but the safety of our staff, our customers and the communities in which we serve will forever remain our number one priority. We have tried to maintain appointments right up until now and were actively taking phone calls and booking appointments in the last few days.

Everything is uncertain when these restrictions will be over and we will review the Government guidance as it emerges so we can seek to fulfil the essential services we provide to our clients within the new restrictions. We will certainly be in contact when we are able to resume operations to inform everyone of our situation.

If you require a boiler service in the coming months, in order to keep your manufacturers warranty valid, the boiler manufacturers have all released statements stating that they will uphold boiler warranties as long as they are serviced within a reasonable time when the government allow works to continue. All the manufacturers are giving different guidelines so it is advisable to get in contact with them if you have any queries.

If any emergency jobs arise (i.e no heating/hot water or major water leaks) please get in contact and if possible we will try our best to help out. We are still available via phone (01698 609003) & email ([email protected]) to discuss any queries or questions you may have.

Thank you for your continued support of Ignite Plumbing Services and we hope you and your family stay safe and well during these troubling times.

Kind Regards


Alan Crawford,
Proprietor,
Ignite Plumbing Services.